Article 1: Definitions
1.1 Subscription: the agreement regarding the use of the platform that is concluded between home seeker and MATCHRENT when home seeker has created an account at https://matchrent.nl and activated it through payment, as further described in these terms of use and on the website.
1.2 Subscription Fee: the amount payable for activating an account, as determined by MATCHRENT from time to time. Changes in the subscription fee have no effect on current subscriptions.
1.3 Account: the free registration with MATCHRENT with which a home seeker is sent examples but does not actively receive emails with links to recently posted rental properties.
1.4 Website: website of the private limited liability company MATCHRENT, established in Eindhoven (Chamber of Commerce number 76944522; VAT number NL860849119B01).
1.5 The materials: information provided by or on behalf of landlords about a living space that is offered for rent.
1.6 Abuse: sending e-mail that (ultimately) violates the rights or privacy of others, such as sending unsolicited commercial information and spam, making hurtful or insulting statements, infringing intellectual property rights or making public or duplication of material without permission.
1.7 In writing: this also means by e-mail and – in the case of communication by home seeker – via the contact form on the website.
1.8 Home seeker: any natural person or legal entity who registers on the Website with the aim of finding a home. The home seeker is also addressed as “your” or “you” in these conditions.
Article 2: Applicability
2.1 These terms of use apply to your account as a home seeker or as a landlord if you want to use the MATCHRENT platform.
Article 2: Function of the platform
3.1 MATCHRENT offers a platform on the website where home seekers are informed about available rental properties and can create a profile of the living space they are looking for and can be informed by e-mail about properties offered on third-party websites.
3.2 MATCHRENT only has a “notice board function” and has no further involvement in the conclusion or otherwise of agreements between home seekers and landlords.
3.3 You understand and accept that taking out a subscription does not necessarily mean that you will actually find accommodation.
3.4 MATCHRENT is not responsible for the content of the information about properties sent via email and cannot guarantee that the accommodation is actually available or that the information in the advertisement is correct and complete. If at any time you come across an advertisement that you know or suspect is not current, correct and/or complete, we request that you report this as soon as possible via info@matchrent.nl. We will then contact the relevant landlord as soon as possible to investigate this further.
Article 4: establishment of the subscription
4.1 The Subscription between you and MATCHRENT is concluded after you have registered via the website, paid the subscription fee and MATCHRENT has confirmed this registration by e-mail.
4.2 Mandate acceptance: By paying the subscription fee you accept this mandate and authorize MATCHRENT and Mollie (payment service provider) to send instructions to your bank to debit your account in accordance with those instructions. You are entitled to a return from your bank in accordance with the general terms and conditions that apply at your bank. A return must be made within 8 weeks of the debit.
Article 5: Costs
5.1 As a home seeker, there are several subscriptions available. Currently the price for a 1 month subscription is €29.95, 2 months €39.95 and 3 months €49.95. After the initial period as described above, the subscription will be automatically extended, each time for the same period as initially chosen. Auto-renewal ends automatically when you unsubscribe from the service or when you turn off auto-renewal in your account.
Article 6: Right of withdrawal
6.1 If you, as a home seeker with a paid subscription, are not satisfied with the way our platform has performed for you, you can receive a refund of the paid subscription fee. To do this, send us an email to info@matchrent.nl within 14 days after the start of your subscription, stating the reason.
Article 7: Cancellation
7.1 You can cancel your subscription at any time. MATCHRENT will announce in good time before the end of a period that the current period will end soon and, for convenience, add a link to the page where the subscription can be terminated, so you run no risk if you forget to cancel the subscription when you no longer need the platform.
7.2 You can cancel your subscription online via your account by going to “account” and canceling your account by pressing the “unsubscribe” button.
Article 8: Payments
8.1 For home seekers, the subscription fee is paid by payment via iDeal or Credit Card direct debit.
Article 9: Legislation and regulations
9.1 Home seekers must comply with all applicable laws and regulations when using the website and concluding any agreements that may result from it. Without prejudice to the foregoing, they declare that they are familiar with the relevant local laws and/or regulations, such as those relating to housing and room mediation agencies.
Article 10: Abuse
10.1 In the event of abuse by a home seeker, MATCHRENT may terminate his subscription with immediate effect by informing the home seeker by e-mail.
10.2 MATCHRENT is entitled, without further notice of default, to charge the home seeker an immediately payable fine of € 1,000.00 (in words: one thousand euros) per act of misuse, whereby the misuse of (personal) data, photo or other material applies jointly as one fact, without prejudice to MATCHRENT’s right to take further legal measures against the home seeker and to claim compensation for damage caused as a result of abuse by the home seeker.
Article 11: Prohibition on business use
11.1 The service is offered exclusively for use by private individuals. Companies, organizations, institutions or any other legal entities, hereinafter referred to as “business users”, are not permitted to use the service for any business, commercial or professional purposes without the prior written consent of the service provider.
11.2 Business users must contact the service provider prior to any use to enter into a separate agreement that regulates the business use of the service. The terms of such agreement, including but not limited to fees, usage rights, and duration, shall be mutually agreed upon between the service provider and the business user.
11.3 If unauthorized use of the service by a business user is discovered without the required prior written permission, a fine will be imposed on the business user in question. The fine amounts to €4,500 (four thousand five hundred euros) per month that the unauthorized use continues, without prejudice to the right of the service provider to take further legal action and claim full compensation for losses suffered and costs incurred.
11.4 By using the service, users acknowledge that they have taken note of these terms and conditions and explicitly agree to them.
Article 12: Liability
12.1 If a home seeker suffers damage – for whatever reason – as a result of the use of the MATCHRENT website and/or the subscription, MATCHRENT cannot under any circumstances be held liable for the damage suffered by the home seeker.
12.2 If and to the extent that a judicial authority nevertheless rules that MATCHRENT is liable for any damage suffered by the home seeker and that MATCHRENT is obliged to compensate the damage in whole or in part, MATCHRENT’s total liability towards the home seeker (including an obligation to repay the subscription fee) will never exceed the subscription fee received from that home seeker.
Article 13: Requests/consent
13.1 If, after taking out the subscription, you require a deviation and/or addition to any provision of these conditions or other conditions, you can submit a request to us in writing.
13.2 If and to the extent that any provision of these terms of use requires the consent of MATCHRENT, this will only be deemed to have been granted if it has been provided in writing.
13.3 Permission given by MATCHRENT is one-off and does not apply to other or subsequent cases. MATCHRENT is entitled to attach conditions to its consent.
Article 14: Early termination, default
14.1 Without prejudice to MATCHRENT’s other rights under these terms of use and the law (including the right to performance and any rights to terminate the Subscription), MATCHRENT has the right to terminate your subscription with immediate effect without further notice of default. terminate by written notice to you if you:
(a) does not pay the amounts owed by you on the stated dates.
(b) breach any other provision of these Terms of Use.
(c) fails to observe any condition attached to a permission granted by MATCHRENT.
(d) you have submitted an application for suspension of payments and/or have requested admission to the Debt Restructuring of Natural Persons Act.
(e) loses the free disposal of your assets or part thereof.
(f) is declared bankrupt.
(g) offers an arrangement outside bankruptcy or if your goods are seized.
(h) dies, or
(i) if the home seeker is not a natural person, it loses its legal personality, is dissolved or is actually liquidated.
Article 15: Combating illegal rental
15.1 To protect home seekers against illegal offers of rental properties, landlords are prohibited from offering advertisements with the following effect:
15.2 Live, do not register. It is prohibited to offer a living space without the resident being able to register with the municipality at this address, and/or:
15.3 Do not live, but register. It is prohibited to offer a residential address where it is not the intention to live in, but the tenant is allowed to register with the municipality at this address.
15.4 The landlord declares that the property is a private sector property.
15.5 If a mortgage has been taken out on the property, the landlord declares that permission has been granted by the mortgage provider to rent out the property.
15.6 These requirements arise from the Personal Records Database Act (BRP), which can be found at https://wetten.overheid.nl/BWBR0033715/2014-01-06. If we determine that an advertisement concerns the illegal offer of a living space, we will summon the relevant landlord to remove the advertisement immediately. In the event of such a violation, we always pass on the advertisement and the contact details of the landlord to the competent ministry.
Article 16: Applicable law and competent court
16.1 Dutch law applies to the subscription and all the above articles.
